Q helps sales teams and resellers keep up with product changes
“I have far flung, mobile, low attention span sales force struggling to keep up with changing prices, specs, and new services and I was worried they were not getting what they needed to know in a timely manner. Current training methods seemed too late and too inefficient and impossible to keep up for my reps. The authorized resellers were even in worse shape for getting relevant and useful information in a timely and effective manner. This is why we invested in q.MINDshare.
We use Q as a real time change delivery vehicle. When we launch something new we follow up with several Q sessions to both sales employees and Authorized Dealer principals and their employees. We are also mining our Q questions to develop a track of the relevant information a new hire needs to come up to speed in selling our services.
I am very familiar with other sales technologies, and I get flooded with cold calls from people positioning the latest shiny object. I can honestly say I have never seen anything like q before. I would have loved to have had this when we launched our service in 1996. Q fits in the MUST HAVE Category if you have an internal sales force and definitely if you have 3rd party resellers. It’s that important.
Q is more targeted, timely, relevant, and the retention rate is higher on the most important things we want them to know, say, and do than anything we have tried in the past.
count5’s actions show a genuine interest in q.MINDshare being a help to making sales people better – not just something extra added to their day or week. That is a big deal in long term success of a product like this being sustainable or the technology band aid of the month.”
Sincerely,
Rodney Johnson | Vice President, Sales | SouthernLINC, a Southern Company
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"Q fits in the MUST HAVE Category if you have an internal sales force. It’s that important."
Vice President Sales & Distribution, SouthernLINC Wireless
