“Nudge Tech” with adaptive reinforcement improves workforce performance
q.MINDshare is a proactive information delivery system that uses adaptive and inclusive reinforcement to drive better, faster and more consistent outcomes than status quo workforce training and communications.
The Forgetting Curve creates variability in workforce performance. When employees forget half of what they are supposed to SAY, DO and KNOW, outcomes do not meet expectations. For larger enterprises, that’s millions of dollars in lost productivity and revenue. Q’s adaptive and inclusive reinforcement eliminates the forgetting curve, leaves no employee behind and improves workforce consistency and performance.
Adding Q to your status quo drives better outcomes
- Q for Sales — Accelerate adoption of new products, messaging, processes and systems.
- Q for Customer Service — Quickly align agents with important changes for more predictable service delivery. Deliver directly to workstations without negatively impacting service levels.
- Q for Consultants — Improve change management success by adding reinforcement and measurement to your programs.
- Q for Training & Development — Simply stated, if your training is expected to drive certain performance outcomes, Q will get more people there faster and more consistently than before. Add preinforcement, reinforcement and measurement to all your important programs.
About q.MINDshare
“Email and portals don’t get the level of field engagement we have with q. Over 95 percent of our sales force completes their q activity every week.”
Mitch Matteau, Vice President/Customer Program Manager
Arris, Global Leader in Broadband Technology for Cable Industry
Eliminate the Forgetting Curve with Adaptive Reinforcement
Contact us and we’ll demonstrate q’s proven success with you one-on-one.
