E.S.P. and count5’s Pillars of Success

Every year, hundreds of companies fall victim to Shiny Object Syndrome (SOS). SOS is when a company purchases a cool, shiny new learning tool, only to find it dulling quickly within a few months. SOS wastes time, money and resources while lowering the credibility of training overall. SOS can be caused by a lack of leadership buy-in or low user adoption or lack of ownership or a poorly defined strategy. While all these are contributing factors, ultimately the root cause of SOS is a weak partnership with your learning vendor.

A count5 partnership eliminates SOS.

While presenting at the ATD Best Awards ceremony, Dwayne Thomas with Verizon was asked how his team created a short list of vendors that led them to ultimately select count5 and q.MINDshare. His response:

We have a true partnership with count5. When you have a partnership like that with a learning vendor, you don’t feel the need to shop the market for alternatives.

That’s what you get when you buy q.MINDshare – a true partnership with count5. This partnership ensures your q.MINDshare investment builds sustainable value.

The Three Pillars to every count5 partnership

1. 1. TECHNOLOGY: Q is great at getting your employees’ attention because the technology is proactive and always on. Getting employee attention is half the battle. You need the right know-how, best practices and strategies to actually keep their attention each week, each month and each year. That’s where the other two pillars come in.
   2. E.S.P. BEST PRACTICES: Nudge-tech and adaptive reinforcement use very different design principles than traditional training and eLearning. count5 developed E.S.P. to teach you how/when/what/why to best leverage the capabilities of q.MINDshare. With E.S.P., you will know the best way to:
      • Evaluate post-training learner readiness
      • Support and close learning gaps with proven learning science (Interleaving, Spacing, Retrieval Practice and Repetition)
      • Improve learner confidence so employees Perform better, faster.
   3. CUSTOMER INTIMACY: count5 was founded on the principles of customer intimacy. We are passionate about customer success. We transfer all lessons learned since our first Q deployment back in 2006. That way you focus on what works best and avoid what doesn’t. Ultimately, these best practices make it easy to embed Q successfully into your operation. As your trusted advisers, we are always there for you to collaborate, to coach and to strategize.

A count5 partnership means we don’t train you and leave. You know your business better than we ever will, and we know how to drive value with Q better than you ever will. Only through this mutual trust and collaboration will you never fall victim to Shiny Object Syndrome again!

We are so confident about the potential of our relationship that we offer a low-risk 90-Day Pilot so you will experience Q‘s value proposition first-hand (with unlimited users!) before making a formal commitment.