About

Flashcards…

• It’s how we teach our children words and multiplication tables
• It’s how people learn new languages and skills
• It’s how medical school students remember complex subject matter
• It’s also how I became #1 sales rep for an enterprise software company

Learning is most effective when it includes reinforcement

Flash cards use Retrieval Practice (answering questions) and the Spacing Effect (short bursts of learning over recurring intervals), two proven reinforcement methods that accelerate learning application and performance improvement. Learning researchers since the 19th century cited the learning advantages when retrieval practice is combined with spacing. Even top athletes know they can’t perform at the top of their game without frequent practice and repetition.

Most companies don’t have a reinforcement strategy for workplace learning because it is too resource-intensive. The few that do have noninclusive one-size-fits-all strategies that leave many employees behind. After training, employees go back to the noise of their jobs and forget over 50% of what they need to know, wasting millions of dollars in resources while squandering thousands of performance improvement opportunities! This phenomenon is known as the training Forgetting Curve, and it has plagued companies for decades.

Enter q.MINDshare (Q)

q.MINDshare is a proactive information delivery and adaptive reinforcement system designed specifically to disrupt the forgetting curve associated with employee training and communications. That means more employees remember more information than before, helping you deliver faster, more predictable performance outcomes to the business.

Q replaces old-school flashcards with interactive questions, videos and feedback. Q makes it easy to automate the spacing effect without the large resource commitment. Here’s how Q works:

• Q lets you rapidly create reinforcement content based on your priorities, then schedule it to the right audience at the right time.
• Q uses noise-free alerts (push notifications and scrolling banners) to get employees’ attention and to ensure timely consumption of content.
• Q continuously baselines employee understanding of your priorities.
• Q continuously identifies individual knowledge gaps.
• Q continuously adapts to close knowledge gaps.
• Q continuously measures improvement from Q’s adaptive and inclusive reinforcement.

To an employee, Q supports them with repetition in the areas they need the most help.

To leadership, Q provides actionable leading indicators so risks can be identified .

Learning in-the-flow-of-work accelerates performance outcomes

Q makes important information top-of-mind while employees are on-the-job, accelerating learner confidence and training application. For decades, enterprises apply Six Sigma to eliminate process variability. Today, Q‘s adaptive and inclusive reinforcement is like Six Sigma for the Brain, eliminating knowledge variance in your workforce and accelerating performance consistency.

Companies like Verizon, Coca Cola, American Express, Arizona Power and Centene have all used Q to drive better outcomes with their customer-facing service and sales employees. I encourage you to give Q a chance. Contact us so we can learn more about each other.

Thank you again for your visiting our site.

Eric G. Blumthal, co-founder & CEO
count5

Don’t Deliver Training. Deliver Outcomes!

Some interesting links to the proven learning science behind q.MINDshare:

• The Spacing Effect
• Active Recall
• The Testing Effect
• Interleaved Practice
• Spaced Repetition